The Problem
Your business has an ontology. So does the LLM. Their disagreements are your errors.
Every business runs on an implicit model of its world, what a 'customer' is, when an order is 'shipped', which records are the same entity. The LLM brings its own generic version, and where they diverge, you get errors. We make your model explicit so agents reason on your terms.
Your model is implicit. Definitions and relationships live in people's heads, not in the raw columns an agent reads.
The LLM assumes a generic one. With no model of your business, it falls back on a default that quietly contradicts how you actually operate.
Disagreement becomes silent error. When your ontology and the model's diverge, you get hallucinations and wrong answers that hurt the business.
Dataplane Approach
From raw data to an agent-ready context layer.
Model the ontology
Map raw data to a governed ontology that captures your business concepts, entities, and how they relate.
model · entities · relationshipsExpose via harness
Build tools in the agent's harness that let it query the ontology directly, so it reasons on your model instead of guessing.
tools · query · groundCapture & refine
Use graph access to the ontology to surface missing connections, then refine the model from real agent feedback.
graph · feedback · refineOutcomes
Where You Feel It
A shared ontology makes agents better, cheaper, and faster.
Grounding agents in your ontology leaves far less room to guess.
Inject only the specific context an agent needs, not everything just in case.
Smaller, targeted context means shorter prompts and faster responses.
Reuse one ontology across every agent instead of rebuilding context each time.